SAP’s response to the current crisis

In the summer of 2020 I wrote an open letter to Christian Klein (CEO, SAP SE). https://slc365.com/open-letter-to-sap-2 At that time, the aim was to find out what SAP had done for its customers during the pandemic and some suggestions for how it could support companies in financial distress. Now that six months have passed and […]

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SAP Digital Access Survey 2020

Transparency and reliability “not yet achieved“ “This makes digital access transparent and reliable” was the slogan with which SAP advertised its new pricing model for licensing indirect use in 2018. A year later, SAP launched the Digital Access Adoption Program (DAAP), an offer to accelerate the spread, especially among its existing customers.” But how is […]

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What to do with your old SAP Limited Professional User licenses

SAP LICENSE MANAGEMENT The once-discounted SAP Limited Professional User Licenses are a good example of how complex the assignment of license types is in the SAP environment. But what should users do with the old licenses? It could be so easy…. Since publication of the SAP List of Prices and Conditions (PLC) 2014/4, SAP no […]

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SAP Replied

This is the reply that I received: Dear Mr. Schneider, Thank you for your ideas and suggestions. The majority of our customers come through our partner network, and we are very pleased to have over 21,000 partners in over 140 countries. Accordingly, your external point of view and feedback is of great interest to us. […]

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Open Letter to SAP

Dear Mr. Klein, To quote Albert Einstein ‘In the midst of every crisis lies great opportunity’. One could argue that the deeper the crisis, the better the opportunity. No one has experienced such a crisis of the magnitude of this ongoing pandemic; good leaders are able to acknowledge the unexpected difficulties of this situation whilst […]

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Is Indirect Use Making Complicated Even More Complicated?

What should we understand ‘indirect use’ to mean in context of SAP? Which licenses should customers buy? Which license do customers need to buy? With the change to the description for ‘SAP NetWeaver Foundation for Third Party Applications’ in the List of Prices and Conditions (‘PKL’) 2016/2, the confusion has increased. The topic of ‘indirect […]

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Eight challenges in SAP license management

SAP has always left it up to customers to allocate SAP user licenses in accordance with the details of their individual contracts. Vague documentation on what users can and cannot do with the various license types does not make this process any easier. In recent years, new products and “new” license metrics such as HANA […]

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SAP creates licensing model for the Internet of Things

A new pricing model for indirect use should set it up. With its announcement in April, SAP created one thing above all: a new licensing model for the Internet of Things. But when does it apply and what does it mean for customers? On April 10, 2018, SAP presented a new sales, audit and pricing model for […]

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SAP customers are threatened with a new license disaster

After years of quarrels about the “SAP NetWeaver Foundation For Third Party Applications” and “indirect use”, the next surprise is looming: SAP wants to request user licenses based on SAP authorizations. The associated back payments are likely to be substantial. After SAP has been asking its customers to make some drastic additional payments since 2015 with […]

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